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Issues with Internet Explorer 10

16 Apr 2013

We are experiencing Issues with Internet Explorer 10 when logging in and when creating an account.

If you are running Windows 8 or have Windows 7 and have recently updated your Internet Explorer Browser to 10, you will experience “Input string is not in the correct form” when using this browser to access our web portal. You may also receive the following error when creating an account “unable to populate address field from web form”

To overcome these issues, we recommend that you turn on Compatibility View in Internet Explorer 10.

pdf format How to turn on compatibility View mode